Contact

Please note the following before you contact us:

  • If you have a query, please see if it is not already answered in our Frequently Asked Questions (FAQ) section
  • We do not have access to the Department of Home Affairs Records
  • We are not the National Archives
  • We do not tell you your starsign
  • You will appreciate that we can not guarantee that you will find your ancestors on our site
  • In fact, there is no website, archive or service anywhere that can offer that guarantee
  • We do not give out e-mail addresses of subscribers – paid subscribers do have access to their contact details, where applicable

What we will do

  • We offer you a platform and a chance to start your family tree
  • We will guide you in the right direction and provide you with the starting blocks
  • We will provide you with a family tree builder and tools to help you get started
  • We will provide you with the most comprehensive set of records about SA genealogy online

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E-mail any time info@ancestry24.co.za
Phone between 12h00 and 14h30 SA time, weekdays at 021 446 5200 (International: +27 21 446 5200)

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